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FAQ
 
 
1. About the sample: How could I get a sample?
Answer: Once receiving your payment for samples and shipping cost, we will send samples to you. The prices of the samples are 1USD or 2USD higher than those on the price list. Express delivery charge depends on the quantity of the samples.

2. About price: could I get your pricelist?
Answer: Yes, please tell us the products ( with their code number ), quantity you are interested in, then we will offer you price by e-mail. Our price list will keep updated every 1 or 2 months.

3. About the shipment: what kind of shipment will you use?
Answer: We usually ship the products by express to your door or by air freight to your nearest airport. We suggest express delivery, such as DHL, UPS, Fedex etc. The cheapest way is EMS, but it is very slow. If the quantity is larger, we suggest ship by ocean container.

4. About payment: what terms of payment do you use?
Answer: We accept TT(Bank Telegraphic Transfer) or L/C at sight for big order, Western Union & Paypal as payment term for small order
 
5, About the MOQ: What is your minimum order quantity?
Answer: Our minimum order quantity is 100pcs per item, some items is 50, 500 or 1000pcs per item. And we accept sample order as trial order.

6. About quality warranty: how long for warranty?
Answer: From 6 months to 12 months warranty. It depends on different products. We may replace unqualified products with qualified ones on following order after receiving buyer's unqualified products. Pls be rest assured of quality, we have serious quality control system to guarantee our quality excellent.

7. About sole-distributor: what about the terms to become your sole distributor in our city, area or country?
Answer: If you can sell our products worth USD 10,000 ----50,000 per month, you can become our sole distributor in your city or area; if you can sell our products worth USD 50,000 or above per month, you can become our sole distributor in your country.

8. About OEM: could we place order by OEM style to produce our own brand products in China?
Answer: Of course you can. Welcome to do OEM. Generally speaking, we can silk logo on the product for free if purchasing quantity rearches to 1000pcs per item. About unit packaging box cost, it depends on customer’ request. 
 
9, About New products & Promotions: How can I get the new product info & promotion?
Answer: Kindly pls contact our sales person, and tell your mailbox, he/she will send new product information, promotions information to you by email.
 
If any further question, welcome to contact our sales person. Thanks for your interest!
Shenzhen Wing Technology CO., LTD. © 2012-2013 All Rights Reserved
Online Customer Service
  • Tel
    0755- 2948 4192
  • E-mail
    frankwang@wingth.com